Player Safety First
96ph Responsible Gaming
At 96ph, we believe that gaming should always be a source of entertainment — never stress or financial hardship. We are committed to providing every Filipino player with the tools, information, and support needed to keep their play safe, controlled, and enjoyable. This page outlines the responsible gaming measures available on our platform and explains how to use them. If you ever feel that your gaming habits are becoming a concern, we encourage you to act early and use the resources below. Your wellbeing always comes first.
Tools You Can Use Right Now
Stay in Control of Your Play
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your 96ph account at any time through your account settings. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling-off period has passed. This tool is one of the most effective ways to keep your spending within a budget you are comfortable with. We strongly encourage all Filipino players to set a deposit limit when they first register. If you need help setting this up, our support team is available around the clock.
Session Time Reminders
Losing track of time is one of the most common ways gaming sessions become longer than intended. The 96ph platform lets you set session time reminders that will alert you after a chosen period of play, giving you a natural pause point to reflect and decide whether to continue. These reminders are easy to configure and can be adjusted at any time. Taking regular breaks is a healthy habit that keeps gaming enjoyable and prevents fatigue-driven decisions. We recommend setting a reminder for every 60 minutes of play as a starting point.
Self-Exclusion
If you feel you need a longer break from gaming, self-exclusion allows you to suspend your account for a set period — from 30 days up to a permanent exclusion. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We take self-exclusion requests seriously and process them promptly. To request self-exclusion, contact our support team directly or use the option available in your account settings. This tool is available to all registered players in the Philippines at no cost.
Activity & Spending History
Transparency is key to responsible play. Your 96ph account includes a full activity and transaction history so you can review exactly how much you have deposited, wagered, and withdrawn over any period. Reviewing your history regularly helps you stay aware of your spending patterns and spot any changes in your behaviour early. This information is available at any time from your account dashboard. If you notice a pattern that concerns you, do not hesitate to use one of the limit or exclusion tools described on this page.
Reality Checks
Reality checks are on-screen notifications that appear at regular intervals during your gaming session, showing you how long you have been playing and how much you have spent in that session. These prompts are designed to keep you grounded and help you make informed decisions about whether to continue. You can set the frequency of reality checks in your account preferences. Many players find that a simple reminder of elapsed time is enough to encourage a healthy break. This feature is available to all players on the 96ph platform.
Support & Guidance
Our player support team is available 24 hours a day, seven days a week, to assist with any responsible gaming concerns. Whether you want help setting a limit, need to request a self-exclusion, or simply want to talk through your options, our team is here to help without judgement. You can also find answers to common questions on our FAQ page. We are committed to making sure every Filipino player on 96ph has access to the help they need, whenever they need it. Your comfort and safety are our priority.
Know the Warning Signs
When Gaming Stops Being Fun
Gaming is meant to be an enjoyable pastime, but for some people it can become a problem. Recognising the early warning signs is the first and most important step toward getting help. The signs below are not a diagnosis — they are simply indicators that it may be time to pause, reflect, and consider using one of the tools available on 96ph. If you recognise several of these signs in yourself or someone you know, please reach out to our support team or a professional helpline in the Philippines.
Get Help via FAQ-
Chasing Losses Continuing to play in an attempt to win back money you have already lost is one of the clearest signs of problem gambling. This behaviour often leads to larger losses and increased stress.
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Spending More Than You Can Afford If you are using money set aside for rent, food, bills, or other essentials to fund your gaming, this is a serious warning sign that requires immediate attention.
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Neglecting Responsibilities Missing work, school, family commitments, or social events because of gaming is a sign that play has moved beyond healthy entertainment and is affecting your daily life.
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Feeling Anxious or Irritable When Not Playing Experiencing restlessness, anxiety, or irritability when you are unable to play can indicate a dependency that goes beyond casual entertainment.
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Hiding Your Gaming Activity Feeling the need to conceal how much time or money you spend on gaming from family or friends is a strong indicator that your relationship with gaming may need to be reassessed.
Play Smart, Play Safe with 96ph
Gaming on 96ph is designed to be fun and fair for every Filipino player. Register today and take advantage of our full suite of responsible gaming tools from day one — because the best session is always one you are in control of.